What happened: The problem: Buy an item

What happened: I want to cancel my order pleaseReservation Number: *********Description*Status*Status Date*Wrap*Quantity*Unit Price*Total*Gianni Bini KayganTwo Rhinestone Embellished Espadrille Flatforms**Gianni Bini KayganTwo Rhinestone Embellished Espadrille Flatforms*Color:Soft Bisque*Size:*.*M*Item *:*********DMS:**** *** KAYGANTWO*SKU:********Shipped************No***$**.***$**.***Tracking Information:*Tracking Number: ***********************Date: ***********Shipping Method: USPS*Shipping Address:*Andrea Cohen***** W Piute Ave*Glendale, AZ *****-*****Shipping Method:*Standard*Billing Information*Andrea Cohen***** W Piute Ave*Glendale, AZ ******(***)***-*****Payment Information*Payment Type: PayPal*Card Number: *****************Payment Total: $**.***Order Total Information*Merchandise Total:$**.***Shipping*Handling:$*.***Sales Tax:$*.***Total:$**.*

What happened: I want to cancel an on line order that was placed a few hours ago.* The Order number is *********. *My name is:*Deborah Dickmeyer***** Rowland Rd*Murfreesboro TN *********-***-****

What happened: I received a blouse and a robe both purchased from Dillards before Thanksgiving for Christmas. The week after Christmas my husband and I both contacted covid. Then he contacted pneumonia. Today was the first time that I had been able to get out. I need to return both items because they were too large. I was told that I could not return them because they had been bought over ** days ago. According to this policy I could not have returned them the day after Christmas because more than ** days had passed since they were purchased. I think this is a very bad policy. I even had the receipt for the blouse and they were able to pull up the receipt on the robe. It's not like I was bringing back things without any evidence that they had been paid for not stolen. *If there is anyway someone can help me with this issue it would be very appreciated. *Diane Polley ***-***-****

What happened: The problem: Does non returnable mean I cant get a different size

What happened: I returned two pair of uggs. I no longer have the same debit card and did not get a replacement because I closed that account due to fraudulent charges. **I was told by one manager that I could receive a gift card for the return amount and take it to customer service where I would receive cash. **When I got to customer service, another manager refused to give me the cash I was promised by the manager Anthony, and told me I would just have to take the store credit. She then proceeded to walk off without trying to resolve the issue. **I sat in customer service for over an hour trying to get in contact with someone over the phone in customer service. The manager proceeded to walk past me * different times without speaking. **I asked if I could use any debit card I had and I was told no. After an hour, I approached the manager again asking if there was anything that could be done and told her the only Bank of America card I had was my teenage sons. She then told me that the refund would work to go onto that card. **I wasted over an hour just to be told something that could have been resolved rather quickly. **I’m not sure how they are training their managers but if I’m told I would receive a cash refund by a manager then that’s what I expect. The manger that told me I couldn’t have a cash refund and only a store credit told me that the other manager was new so he didn’t know any better. That’s not very professional on any level.

What happened: I received part of my order but not the entire order. When I put the tracking number in it says "left at front door" but only the shoes were left. The pants and the top was not left. When I look into the computer it says the shoes were shipped but it says the pants and top is in stock.**Tracking Number: **********************-Ordered on ********. Item * ******** and ********. These are the item numbers for the two items I did not received. I appreciate your earliest attention in this manner. If you do not have the products please provide me with a refund. Thank you,